1. To understand the extent and quality of the existing literature on how people with disabilities access, or are excluded from, various aspects of the formal financial sector in Kenya
2. To understand how formal financial institutions perceive the design and use of their services and products by people with disabilities
3. To understand how diverse groups of people with disabilities, with and without experience of accessing the formal banking sector, perceive the accessibility of different services and products available in the Kenyan market
Learn more about our findings from the research by listening to our podcast.
Financial inclusion has been identified as an enabler for seven of the 17 Sustainable Development Goals and the World Bank Group considers it a key enabler to reducing poverty and boosting prosperity. While there has been progress towards greater financial inclusion in the recent past, many people with disabilities remain financially excluded.
Sightsavers, in collaboration with Kenyatta University, United Disabled Persons of Kenya (UDPK) and the Association of Microfinance Institutions, Kenya (AMFI-K), conducted research in 2022 to generate robust and solution-oriented evidence aimed at improving financial inclusion for people with disabilities in Kenya.
The research took place between April and October 2022 involving a rapid review of literature, focus group discussions with people with disabilities and in-depth interviews with financial institutions representatives in Migori and Nairobi counties in Kenya.
The study recommends training on, and enforcement of, existing national and international polices and accessibility guidelines that seek to improve inclusion of people with disabilities within financial institutions.
It also recommends the development and implementation of institution-level policies to facilitate access of financial products and services for people with disabilities.